about me
Hi, welcome to Dielectronics, a home for all of your electronic repair needs.
Services
Contact
Sample response:
Name: John Doe
Phone: #000 0000000
Device: Macbook Pro
Model number: A1706
Issue: No power
Additional information: I spilled soda on the keyboard
Repair Pricing
All repairs begin with a $30 diagnostic fee, which is prompted once a form has been submitted and reviewed, and its clear that the customer wishes to proceed with the repair. This covers inspection, your prepaid label for shippinh, testing, and initial evaluation of your device. After diagnosis, you will receive a full repair quote before any work is completed. Unknown issues could lead to minor fluctation within repair quotes, please look over the service agreement form for more information.
Common Repair Estimates
These are general price ranges to help you understand typical repair costs. The lower end of our price ranges typically includes simpler repairs such as cleaning, battery replacements, speaker replacements, or basic component swaps. Higher-end pricing generally applies to more complex repairs that require extensive disassembly or part replacement, such as screen replacements, keyboard or top case replacements, and other more involved hardware repairs. Final pricing is always confirmed after diagnosis, since the exact cost depends on the condition of the device and parts required. Final pricing depends on parts and device condition.
- Laptops: $70–$500+
- Phones: $50–$300+
- Tablets / iPads: $80–$350+
- PC Repairs:$40–$400+
- Basic Web package: $150-$250
- Business Web package: $250-$350
- Full stack Web System: $350-$1,000
- Vintage Electronics: $25–$350+
Not Sure What You Need?
If your issue is not listed or you're unsure of the problem, please submit a repair request. We will diagnose the device and provide a clear quote before any work is performed.
Submit Repair Requestfrequently asked questions
How does the repair process work?
After you submit the contact form, I'll review your request and respond within 24–48 hours. Once we confirm the issue, I'll send back a link that contains the device diagonostic fee via Square payment aswell as information for shipping and dropoff.
How do I ship my device?
You’ll receive packing instructions after contact. You can find shipping instructons and request tracking information on theMy orders page. Devices should be securely wrapped, powered off, and shipped with tracking. To begin a mail-in repair request, customers are required to pay a diagnostic fee or intake deposit. This fee confirms the request and allows us to prepare the repair process. After payment is received, a prepaid shipping label will be generated and provided to the customer. The shipping label is activated only after the intake fee has been successfully processed. Customers are required to ship their device within 7–10 days of receiving the prepaid label. This timeframe ensures timely processing and prevents delays in service. If a customer decides not to proceed and the shipping label has not been scanned or used, a refund may be issued for the intake fee minus any applicable administrative or processing costs. If the shipping label has expired or is no longer eligible for refund through the carrier, the intake fee is non-refundable. By submitting a repair request, the customer agrees to these terms. Before shipping a device, customers must agree and sign the service agreement form which is available on the My orders page.
How long do repairs take?
Most repairs take 2–10 business days depending on part availability and complexity. Vintage or specialty repairs may take longer. You will receive an email and an additonal consultation if the price to repair your device exceeds the estimated price, or estimated repair time.
How do payments work?
Your first payment is requested only after diagnosis and approval of the repair via Square, where you will pay a diagnostic and prepaid label fee. Once the item is ready, a final payment will be made for the repair service, and this invoice is required for your device to be shipped back to you. You’ll be notified before any work is completed.
Web design policies
A deposit is required before anywork begins, usually 25%-50% of the total price, and work does not bein until this payment is received. This is to avoid hours of work and time being lost due to last minute cancellations. If a project is canceled before completions, refunds (if any) will be determined based on the amount of work completed and expenses already incurred.
Return Policy?
All repairs include a 30-day limited workmanship warranty starting from the date the device is returned to the customer. This warranty covers only the specific repair or service performed. If the same issue reoccurs due to workmanship or installation error within 30 days, the device may be repaired again at no additional labor cost. This warranty does not cover: New or unrelated issues Accidental damage (drops, cracks) Liquid damage Electrical surges or power-related issues Normal wear and tear Issues caused by misuse, modifications, or third-party repairs Pre-existing or age-related component failures Parts are subject to manufacturer limitations and availability. No guarantee is made on the lifespan of refurbished or vintage components. Shipping costs are not covered under the warranty and remain the customer’s responsibility, and will be paid by the customer or included in the final invoice.
What if my package gets lost?
Customers are responsible for securely packaging and shipping their device to us with tracking and insurance. We are not responsible for devices lost, delayed, or damaged during shipping to or from our location. Once a repair is completed, devices are returned using tracked shipping. Insurance is recommended for high-value items. In the event of shipping damage or loss, claims must be filed with the carrier. We are happy to assist with documentation when possible.
What do I do if my device needs replacement parts?
Customers will be notified when parts are needed, and parts are paid separately by customer (or reimbursed)
You didn't answer my question/I don't see my device or issue listed on the website
Shoot us a message, we will be happy to explain any unaswered questions or update you on our list of devices that we can repair.